All products purchased as new carry a manufacturer’s warranty; the time period of the warranty will vary dependent upon the product. Where reasonable proof of purchase can be provided, Salter will provide a standard 12 month warranty with the retailer from the date of purchase. This is only applicable when products have been used as instructed for their intended, domestic use. Any misuse or dismantling of products will invalidate any warranty. Under the warranty, we undertake to repair or replace free of any charge any parts found to be defective. In the event that we cannot provide an exact replacement, a similar product will be offered or the cost refunded. Any damages from daily wear and tear are not covered by this warranty, nor are consumables such as plugs, fuses etc.
Any personal details and information provided will only be used for customer service, administration and marketing purposes (where opted in) so that we can contact you should we need to either by phone, post or email. This personal information will usually be kept for the duration of the warranty for the purposes mentioned and on occasion this may be for longer should we receive an enquiry that requires further time for investigation. You may unsubscribe from these communications at any time. By ticking the box ‘I have read, consent and agree to Terms and Conditions and Privacy Policy’ you are consenting for your information to be use for customer service and administration purposes. By ticking I would like more information on product news, promotions and discounts’ your consent is being provided to be contacted for marketing purposes. For more information on how we shall manage your personal information and how to contact us about your data, please visit the link to our Privacy Policy that is featured at the bottom of the website page.
